This Privacy Policy describes how DreMart (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use this website or related services.

Who We Are

This website is operated by (“we”, “us”, or “our”).

DreMart is an India-based e-commerce platform providing online shopping and related services.

Information We Collect

Account Data: name, phone number, email address, shipping/billing address.
Order & Transaction Data: product details, order IDs, and payment references.
Payment Data: processed securely via authorized payment partners (e.g., PayU). We do not store full card/UPI PIN/CVV.
Device & Log Data: IP address, browser type, device info, basic usage logs.
Cookies: session cookies, preferences, analytics identifiers (where enabled).

How We Use Your Information

To create your account and authenticate your login.
To process and deliver your orders.
To provide customer support and handle returns/refunds.
To send order confirmations and delivery updates.
To improve our website performance and user experience.
To detect, prevent, and investigate fraud or misuse.
To comply with applicable laws and legal obligations.

Payments

Online payments are processed by authorized payment gateways (such as PayU) using secure encryption. We do not store full payment card details, CVV, or UPI PIN on our servers.

Sharing of Information

We do not sell your personal information. We may share information only as needed with:

Payment partners for secure transaction processing.
Courier/logistics partners for delivery and returns.
Service providers (hosting, IT, analytics) to operate and improve services.
Government authorities when required by law.

Data Security

We use reasonable security measures such as SSL encryption, secured hosting, access controls, and monitoring. However, no online system is 100% secure.

Data Retention

We keep your information only as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce policies.

Your Choices & Rights

You can access and update your account details in “My Account”.
You can request deletion of your account (subject to legal/transaction requirements).
You can opt out of marketing communications where applicable.

Children’s Privacy

Our services are intended for general audiences. We do not knowingly collect personal data from children without appropriate consent.

Updates to this Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have privacy-related questions or requests, contact us:

DreMart
Email: info@dremart.com
Website: dremart.com